Besides comparing the costs of the plans offered by service providers, there are other aspects which we encourage you to consider before subscribing to a service. These include amongst others, one off charges that could apply (e.g. installation charges) or service promises (e.g. fault repair timeframes) which could impinge on the quality of the service/s provided.
In order to assist consumers, in this section of the portal we have gathered brief sets of information which are regularly updated by the MCA to enable consumers to compare the services offered by providers in easy and accessible formats.
Fault Repair Timeframes and Compensation Schemes
Click here to access information about the different fault repair timeframes and compensation schemes published by service providers in the terms and conditions of subscriber contracts.