Conditions of Use



The Telecostswebsite (the ‘Website’), is brought to you by the Malta Communications Authority (MCA). If you continue to browse and use this Website, you agree to comply with and be bound by the following Terms and Conditions of use. These terms and conditions together with our privacy policy, govern the MCA’s relationship with you in relation to the use of the ‘Telecosts’ website.


If any of the following Terms and Conditions should be determined to be illegal, invalid or otherwise unenforceable, such term or terms shall be deleted and the remaining Terms and Conditions shall remain in full force and effect and continue to be binding and enforceable.



The content of the pages of this Website, is for your general information and use only. It is subject to change without any notice.


Purpose of the MCA Compare tools

The intended use of the Website is to serve as an interactive tool which presents a list of plans to assist you to compare the cost of a broad range of non-business tariff plans for fixed telephony, mobile telephony, internet and bundled services provided by Service Providers in Malta.


The results presented are for illustrative purposes only and will not address the specific circumstances of a particular individual. If you have an enquiry about specific particular circumstances, you should contact the relevant Service Provider.


The results obtained do not constitute a simulation of monthly invoices and are not to be used as grounds to reconcile monthly invoices. If you have any queries regarding monthly invoices you should contact your Service Provider. Similarly, the tariff information on this website regarding the tariff plans is gathered from publicly available information made available by Service Providers. For detailed information on any of the tariff plans please contact the relevant Service Provider.


The MCA provides this service in order to enhance public access to information and this service may be amended/withdrawn by the MCA at any time.


The MCA’s aim is to keep this information current and accurate. If errors are brought to its attention, it will thrive to correct them as quickly as possible. Please contact to report any errors that may come to your attention.



The MCA does provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Website or any third party website, including any Service Provider’s website for any particular purpose or as to the final results produced by this tool. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Website meet your specific requirements.


No contract

For the avoidance of doubt, please note that MCA has no authority whatsoever to conclude contracts between any Service Provider and any user (either oral or written) and the results do not constitute an offer by the MCA or any Service Provider, capable of acceptance.



To the fullest extent permitted by law the MCA will not be liable for any loss or damage whatsoever arising out of or in connection with your use of this Website or any facility or service offered by this Website (including but not limited to, indirect or consequential loss or damages, loss of data, income, profit or opportunity, loss of damage to property or claims of third parties). This limitation of liability also extends in its entirety to external internet sites which link to this Website or which are linked to from this Website, for which the MCA is not responsible.


Links to other websites

The ‘Telecosts’ website may include links to other websites. The MCA is not responsible for the content, copyright or privacy policies of these websites. Links and references to other websites, organisations or people beyond the MCA are provided for your convenience only and should not be taken as an endorsement by the MCA. The MCA provides this service in order to enhance public access to information.



All the material found on the ‘Telecosts’ website including but not limited to: information; content; design; appearance; layout; look; graphics; text; images; trademarks; trade names; and logos is owed by or licensed to the MCA and is protected by copyright laws. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Unauthorised use of this Website or links to this Website, without the MCA’s express written authorisation may give rise to a claim for damages and/or be a criminal offence. This text/content displayed on this Website may not be permanently stored or copied for further distribution.



The MCA may, at any time, and at its sole discretion, modify these Terms and Conditions, including the Privacy Policy, with or without notice to the users of the Website. Any such modification will be effective immediately upon public posting. Your continued use of this Website following any such modification constitutes your acceptance of these modified terms


Governing Law

These Terms and Conditions and your use of this Website shall be governed by the laws of Malta and the parties submit to the exclusive jurisdiction of the courts of Maltese Courts. 


Need Help?

For more information about the portal visit our Frequently Asked Questions or contact us by email at or by phone at +356 21336840